“Show Me the Money”
Posted in Business, General on January 29th, 2010Not only do small business owners have fewer resources, they also have less money to throw around. Every purchase is a significant purchase. Every mistake could be a big one. They can’t afford significant cost overruns. They rarely compare actual expenditures versus a budget. They look at what’s been spent ver sus what’s left in the bank. A typical wheeler-dealer like Ray at Transitol is much more obsessed over actual cash outlays than his corporate counterpart, because every dime leaving the account is his money. A corporate manager may be evaluated for line item fiscal responsibility, but he is also evaluated for other things, too—management skills, teamwork, loyalty, attendance, ability to work with others, organizational skills, and sometimes even his golf game.
Ray, on the other hand, is evaluated by no one but his customers. And his customers don’t check off performance review forms and make recommendations for promotions. If satisfied, they pay him and then come back for more. If unsatisfied, they don’t. It’s always “show me the money” in the small business owner’s eyes, nothing else. Will your product or service put money into his account?